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Privacy Policy

Privacy Policy

Effective Date: September 2, 2026

Classic Sawdust Designs (“Classic Sawdust,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, protect, and manage personal information obtained through our website, including information submitted through our contact and commission request forms. Our website provides information about handcrafted custom wood furniture, live-edge furniture, dining tables, bedroom furniture, office and commercial furniture, storage solutions, and custom woodwork.

By using our website or providing personal information through our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you contact Classic Sawdust Designs or submit a request to commission a custom design through our website. Depending on how you interact with us, this may include:

• Name
• Phone number
• Email address
• Preferred material or wood type
• Leg style, where applicable
• Furniture dimensions
• Colour or finish preferences
• Information included in your message or inquiry
• Other project-related information you voluntarily provide

The commission form currently requests your name, phone number, email address, material, leg style if applicable, dimensions, and colour.

If you contact us about a custom dining table, live-edge furniture, bedroom furniture, office furniture, storage solution, custom door, or other woodworking project, you may voluntarily provide additional information about your space, design preferences, project requirements, or desired furniture.

Please only provide information that is reasonably necessary for your inquiry or that you voluntarily wish to share.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through your browser or through technologies used to operate, secure, and understand website usage.

This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website or webpage
• General information about how you interact with the website

This information is generally used for technical, analytical, and website management purposes and is not necessarily used to identify individual visitors.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, and improve website performance.

Cookies are small data files that may be stored on your device when you visit a website. Depending on the technologies in use, cookies may collect information such as pages viewed, browsing activity, and technical information about your device.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of portions of the website.

Google Tag Manager and Website Analytics

Our website uses Google Tag Manager, which allows website tags and related technologies to be managed.

Information collected through analytics or other website technologies may be used to understand website traffic, evaluate visitor interactions, improve website content and functionality, and assess the effectiveness of our online presence.

Third-party providers may process information in accordance with their own privacy policies and terms.

How We Use Personal Information

Personal information collected through our website may be used to:

• Respond to questions, inquiries, and commission requests
• Understand your furniture requirements and design preferences
• Discuss potential custom furniture projects
• Review dimensions, materials, colours, and other project specifications
• Provide information about our products and services
• Prepare or discuss potential project estimates or proposals
• Coordinate consultations, design discussions, delivery, or follow-up communications
• Communicate with current and prospective customers
• Improve our website, services, and customer experience
• Monitor website usage and performance
• Maintain website security and functionality
• Meet legal, accounting, or other applicable business requirements

Classic Sawdust Designs works collaboratively with customers through consultation, design, build, and delivery stages to create custom furniture suited to their individual needs and preferences.

We will use personal information only for purposes that are reasonable and appropriate in the circumstances or as otherwise permitted or required by applicable law.

Commission and Project Inquiries

When you submit a commission request through our website, Classic Sawdust Designs may use the information you provide to understand your project and determine how we can assist you.

Project information such as material, dimensions, colour, and leg style may be used to discuss design possibilities and develop a custom furniture concept suited to your requirements.

Depending on the project, additional information may be requested during the consultation and design process. Classic Sawdust Designs’ custom furniture process involves consultation, design, building, and delivery.

Submitting a commission request does not obligate you to purchase products or services from Classic Sawdust Designs.

Disclosure of Personal Information

Classic Sawdust Designs does not sell or rent personal information collected through its website.

We may disclose personal information where reasonably necessary to operate our business, respond to your request, provide services, or meet legal obligations. This may include disclosure to:

• Employees, contractors, or representatives who require the information to respond to your inquiry or provide services
• Service providers who assist with website hosting, maintenance, analytics, communications, technology, or other business functions
• Delivery or transportation providers where reasonably necessary to fulfil a customer request
• Professional advisers where reasonably necessary
• Government authorities, regulatory bodies, courts, or law enforcement where required or permitted by law
• Other parties where you have provided consent or where disclosure is otherwise permitted or required by applicable law

When third-party service providers process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately.

Third-Party Services and Websites

Our website may use third-party services to support website functionality, hosting, analytics, communications, security, forms, or other website-related functions.

Our website may also contain links to third-party websites, social media platforms, or other external services. These websites are not controlled by Classic Sawdust Designs, and their privacy practices may differ from ours.

We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.

Classic Sawdust Designs is not responsible for the privacy practices, content, or security of external websites.

Protection of Personal Information

Classic Sawdust Designs takes reasonable measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, or disposal.

The safeguards used may include physical, technical, administrative, and organizational measures appropriate to the nature and sensitivity of the information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should exercise appropriate caution when submitting personal information online.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, maintain business relationships, provide products or services, coordinate custom projects and deliveries, resolve disputes, maintain appropriate business records, or meet legal, accounting, contractual, or other applicable requirements.

When personal information is no longer required, we take reasonable steps to securely dispose of or anonymize it, subject to applicable retention requirements.

Accessing and Correcting Your Information

You may contact Classic Sawdust Designs to request access to personal information we hold about you or to request correction of information that is inaccurate or incomplete, subject to applicable legal requirements and limitations.

We may need to verify your identity before responding to a request for access or correction.

To make a privacy-related request, please contact us using the information provided below.

Consent

By providing personal information through our website, you consent to its collection, use, and disclosure as described in this Privacy Policy, where consent is the appropriate legal basis for such activities.

Where appropriate, you may withdraw consent by contacting us. Withdrawal of consent may not affect information that has already been collected or uses that are permitted or required by law.

In certain circumstances, Classic Sawdust Designs may collect, use, or disclose personal information without consent where permitted or required by applicable law.

Privacy Questions and Complaints

If you have questions or concerns about how Classic Sawdust Designs handles personal information, we encourage you to contact us directly.

We will review privacy-related concerns and take reasonable steps to address them.

You may also have rights or avenues of complaint available under applicable privacy legislation.

Changes to This Privacy Policy

Classic Sawdust Designs may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, or applicable privacy requirements.

When changes are made, the updated policy will be posted on our website with a revised effective date.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a privacy-related concern, please contact Classic Sawdust Designs using the contact information provided on our website.

Privacy Policy

All rights Reserved

Privacy Policy

All rights Reserved